Privacy Policy

Information We Collect

• *Contact details you share with us, such as your name and email address when you sign up, get in touch, or place an order.
• *Order and shipping information, including the items you buy and the address we ship them to.
• *Payment information, which is handled by our payment processor. We do not store full card numbers on our servers.
• *Basic usage information your browser sends automatically, such as device and general location data, used to keep the site secure and working well.

How We Use Your Information

• *To process and fulfill your orders and send order and shipping updates.
• *To respond to your questions and provide customer support.
• *To send occasional updates or offers, only if you have asked to hear from us. You can unsubscribe at any time.
• *To keep the shop safe, prevent fraud, and improve how it works.

How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us run the shop, and only as needed to provide their service:

• *Payment processors to securely complete your purchase.
• *Shipping and label providers to deliver your order and provide tracking.
• *Email providers to send order updates and any newsletters you opt into.
• *Authorities when required by law, or to protect our rights and the safety of others.

Cookies

We use a small number of cookies and similar technologies to remember your cart, keep you signed in where applicable, and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.

Data Retention

We keep your information for as long as needed to provide our services and meet legal, tax, and accounting requirements. When it is no longer needed, we remove or anonymize it.

Your Choices and Rights

You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing emails at any time using the unsubscribe link or by contacting us. To make a request, email us at the address below.

Children’s Privacy

Our shop is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will remove it.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be highlighted on this page.

Contact Us

Questions about this policy or your information? Email us at carrie@faerygirlfinds.com.